Effective Date: 09/23/2025
Memora (“we,” “our,” or “us”) values your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app and services. By creating an account or using Memora, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you sign up for Memora, we collect the following:
- First Name and Last Name
- Email Address
- Phone Number
We may also collect technical information automatically, such as device type, IP address, and usage activity.
2. How We Use Your Information
We use your personal information to:
- Create and manage your account
- Provide and improve our services
- Send you service-related communications
- Send you marketing emails (you may opt out at any time)
2A. Information Sharing Within Families
Memora is designed for families and groups. When you join a family in Memora:
- Admins: Admin users have full control over the family group. They may invite members, assign roles, and control who can view or manage information.
- Members: Members can contribute content and view items shared within the family.
- Viewers: Viewers may be given limited access to see certain information or keepsakes, as determined by the admin.
By joining a family, you understand that your information (such as your name and keepsake contributions) may be visible to other members of that family group, based on the permissions set by the admin.
We are not responsible for the choices made by admins regarding role assignments or what information they choose to share within the family group.
3. Marketing and Communications
- When you sign up, you are automatically enrolled to receive marketing emails.
- You may opt out of marketing emails at any time by using the unsubscribe link provided in the messages.
4. Selling and Sharing Information
We may sell or share your personal information (such as your name and email address) with third parties, including marketing partners and insurance companies, for advertising and solicitation purposes.
You may have the right to opt out of the sale of your personal information, depending on where you live (see “Your Privacy Rights” below).
5. Your Privacy Rights
Depending on your location, you may have rights under applicable privacy laws, such as:
- Access and Portability: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccurate information.
- Deletion: Request we delete your personal data.
- Opt-Out of Sale: In certain jurisdictions (e.g., California, Virginia, Colorado), you may opt out of the sale of your personal information.
To exercise your rights, please contact us at: memorastaff@gmail.com.
6. Data Retention
We keep your personal information for as long as necessary to provide our services or as required by law.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of storage or transmission is completely secure.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: Memorastaff@gmail.com
Memora 